how to auto populating category and subcategory based on the CI class?

[Community Alums]

populating category and subcategory based on the CI
#incident 

[MahathiVeeR]

Hello @Community Alums ,

Are you having the CI class displayed in the Incident form? 

Thanks,

Mahathi

[Community Alums]

No only ci is present

[Gangadhar Ravi]

Please provide more details there will be lot of CI's. without additional information it is hard to understand.

[Community Alums]

When we select ci in incident form then category and sub-category in that form should auto populated