How to automatically add VIP is true as a part of request fulfillment based on the user's title?

[Katie20]

Hello,

I am looking for a solution to have the user tagged as a VIP user based on position title in the MAC form without creating an additional task for an admin to mark as VIP manually. We want to ensure that through the request fulfillment process, when the user is created in the system, their profile shows up as VIP. 

The assumption being this will not be imported from AD.

Katie 

[Ankur Bawiskar]

Hi,

but during user creation user won't have any role

then how can you identify the role condition

also the script which is creating users; there itself you can set the vip flag as true

Regards
Ankur

[Katie20]

Hi,

The form has a section for title that is manually inputted by the requester that could possibly be queried. 

The other option would be to add another question on the form the requester fills out to ask if they meet the criteria and have a process that triggers off of this.