project ideas
I am new to the servicenow platform and I want to do a demo project on IT Service management or Operations management in my company. So,what kind of project can I implement such that it is useful to the company and myself.
Forum Posts
Setting valid_to date of Knowledge article to 6 months after published date
Hi all,I have written a business rule to set the valid_to date of Knowledge article to '6 months after published date'This runs when n article is published, so an 'After' 'update' BR is used when 'State' changes to 'published'.(function executeRule(c...
Resolved! ui action overriding submit button
Hi Experts,i have created a UI Action that is supposed to reset all the fields in the form while creation .below is the codeif(current.isNewRecord()){current.setWorkflow(false);current.autoSysFields(false);current.u_phone="";current.u_type="";action....
Resolved! Is it possible to list Problem records where any attached Problem Tasks are overdue using the URL
What I'm trying to do is to list Problem records where any attached Problem Tasks are overdue using only the URL. Is this possible?This would be a very useful thing to do since it can also be applied for other kind of cross-table queries.From what I ...
Resolved! how to add tabs like approval etc in the incident form
Hi,I have been trying to search a lot about the possibility of adding approval like tabs to my incident form. Can anyone please help me with this. I mam really curious about this factThe 'requested item' highlighted along with other highlighted tabs....
sharing a template
If I create a template, can I share it? If so, can I control who I share it with?
grey out days in calendar
Hi GuysHas anyone ever greyed out certain days on the calendar picker. For example, only letting the user pick a "Monday" only. If so could you explain how you went about it? We are using Fuji.Thank you in advance
Is There a List of All available SNC API's?
Hi Wally Marx & Group Forum,Is there a listing of all the available API's today? and those planned? We are going to be looking at SNC for documenting and processing incidents and requests concerning the synchronization of records between various syst...
Resolved! Does CI identification rules apply when creating an CI manually from an Asset?
When creating an Asset manually and a related CI is automatically created, is the identification/reconciliation process involved to check for duplicates.Or is it only during Discovery?
How to customize css styles used by HTML editor fields?
Hi, We use TinyMCE editor for HTML fields. I would like to customize the styles that are proposed there, but I don't know where is the CSS that defines tehse styles...The Wiki says that styles can be overridden by editing the themes.css but I can't f...
Resolved! Script in data policy
Below is the script written in UI policy to make fields as mandatory based on condition, how to write this in data policy, since it cannot be converted since UI script is running a script.UI policy code:var fields = g_form.getEditableFields();for (va...
script to return true or false within a condition in a workflow
I'm looking to use a "Wait for condition" step in a workflow to check a field on a record and if that field has an entry to return "true" (and allow the workflow to continue) and if empty to return "false" and have the workflow wait until that field ...
Resolved! History of incident details in API
Hi, I am new to service now API, Please help me to get the history of incident information in api. I have incident sys_Id. based on this data how do I get history of all the changes. I tried in sys_audit table but information is not available.
Resolved! Update Sets - what happens exactly?
Hello SN Comm,I have read a few things when it comes to update sets. I have been able to create a few as well - here is where I am looking to see if someone can just tell me straight forward what happens when I commit an update set..?short story:With...
Resolved! How to access a URL inside g:evaluate tag in Jelly
Developing a new site using ServiceNow CMS and need to access the URL value inside jelly code. I see that window.location method does not work inside j or g tag in jelly instead in script tag. Can someone please explain how to access URL value insid...
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