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How to avoid Multi-Factor Authentication (MFA) for a user profile in sys_user table?

AbdurRahmanSnow
Giga Guru

Good afternoon.!
How to avoid Multi-Factor Authentication (MFA) for a user profile in sys_user table? 

Requirement: I created a user profile (Service Account) in Test instance and now, we do not want MFA for it?
How can we achieve it? Please help. 

This is a service account that needs to be able to run autonomously without MFA, the account needs to be excluded from MFA in ServiceNow if possible. It has been excluded from MFA in Entra, but is still being prompted by SN to set up MFA.

AbdurRahmanSnow_0-1765195429814.png
@Ankur Bawiskar @Dr Atul G- LNG @Viraj Hudlikar 

5 REPLIES 5

Viraj Hudlikar
Tera Sage
Tera Sage

@AbdurRahmanSnow 

 

Everyone has already provided links and insights on same, do refer it and still if any challenge feel free to ask more on it.