How to cancel the change request and change task at a time using UI action

[Community Alums]

Hi Team,

i have requirement to cancel request along with change task ui using action.

In our change process, for canceling request and task , state should be closed and closer code should canceled.

I have created UI action Cancel button on change request:

function cancelTicket(){

var answer=confirm("Are you sure you want to cancel this record?");

if (answer==true)

{

gsftSubmit(null, g_form.getFormElement(), 'cancel_change1'); //MUST call the 'Action name' set in this UI Action

}

else

{

return false;

}

}

if(typeof window == 'undefined')

{
current.state = 140;

current.close_code= 'cancel';
current.close_notes='test';

current.update();

action.setRedirectURL(current);

gs.addInfoMessage('The current change request has been cancelled.');

}

With ctask i can able to close change request .

But i am unable to change tasks.

for ctask , i created BR.But it is not working.

Could someone help me to resolve this issue.

[Michael Fry1]

Your Change state should move to Canceled, then the Change Task will also move to Canceled out of the box. Not sure why you would move your change to Closed.

[Community Alums]

We have requirement like that from Client.In our change process we dont have out box cancel request button. 

now if cancel request , i am getting error like invalid update and please fill mandatory field fields Planned start date and Planned End date.