How to Change the form layout on the service portal for the standard change record producer

Johny1
Tera Expert

Hi,

How do modify the form layout for the record producer on the portal similar the way we do it on the native application.

I tried with context menu form layout but it changing the layout on the native application as well.

2 REPLIES 2

asifnoor
Kilo Patron

Hi,

You have to use containers to have different layout in your record producer.

Refer to this link for more information.

https://community.servicenow.com/community?id=community_blog&sys_id=e31ea26ddbd0dbc01dcaf3231f961910

Kindly mark the comment as a correct answer and helpful if it helps to solve your problem.

Regards,
Asif
2020 ServiceNow Community MVP

Hi Asifnoor,

Since change form is auto populated on the portal may I know how to control this.

I understood in catalog item perceptive but how to deal with standard change form.

Thanks