How to Change the form layout on the service portal for the standard change record producer
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02-09-2020 10:58 PM
Hi,
How do modify the form layout for the record producer on the portal similar the way we do it on the native application.
I tried with context menu form layout but it changing the layout on the native application as well.
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Change Management
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Service Catalog

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02-09-2020 11:50 PM
Hi,
You have to use containers to have different layout in your record producer.
Refer to this link for more information.
https://community.servicenow.com/community?id=community_blog&sys_id=e31ea26ddbd0dbc01dcaf3231f961910
Kindly mark the comment as a correct answer and helpful if it helps to solve your problem.
Regards,
Asif
2020 ServiceNow Community MVP
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02-09-2020 11:59 PM
Hi Asifnoor,
Since change form is auto populated on the portal may I know how to control this.
I understood in catalog item perceptive but how to deal with standard change form.
Thanks