Resolved! What is the use of 'Reply to' field in compose email option?
What is the use of 'Reply to' field in compose email option?
Forum Posts
Resolved! how can i change the width of a field in the form.
how can i change the width of a field in the form. I have a couple of fields, which i would like to align in with the same width. These fields are of string, reference types.
How can I make KB categories and subcategories with the order i want in Tokyo?
I have read and try some way which many people is asking / sharing on internet like this.Unfortunately, the ways provided were all failed in my instance.Below screen capture is what I want.But it always goes- KB Categories - Sub Cat. - C...
Resolved! How to populate change request field information to change task
I want to copy information from change request when new change task is added. change configuration item Change task I want the field to auto populate information from change request
Resolved! Redirect from widget post server side operations.
Hi Team, I am trying to enable a cancel request option from Service portal. Have created a widget for this and introduced a button. I would like to redirect to requests page once user click (Button)/cancels the request. Below are my code snippet. HTM...
I need to understand the condition in ui action?
Hi, I need to understand how the condition in ui action and the if condition in the script will work. Can anyone help me to understand the how its work. Condition: newGlideRecord("incident").canCreate() && ((current.isNewRecord() && current.canCreat...
Resolved! Hide incident records for users except assignment group members
Hi I want to hide records where a checkbox is set to true for all users unless they are member of the assigned assignment group I want to do it with a business rule
User not able to share reports with another user
Hello, User created reports and wanted to share those reports with other users and groups. But, he is not able to view share to users & groups options. Please suggest Thanks in Advance
Clone needs to skip LDAP and Mid server
Scheduled a clone from prod over dev and needs to exclude/skip the LDAP and mid server overwritten. how to acheive this ?and the user homepage preferences and themes as well
Resolved! Get the Approver of a RITM populated into a Catalog Item variable
Hi Community, I am trying to populate a variable on a Catalog Item with the Approver of a RITM that is being selected via another variable. When selecting the RITM via the 'Request Item' variable (variable name is 'request_item' and variable is a re...
Cancel Change request
Hello Team, Need your support on the below - Cancel Change Request (State-New) as no implementation is required - Create New Change Task (State-New\Assess\Implement) Thanks
How to get the status from scripted rest api
third part tool is using Scripted rest api for creating the record in servicenow. Please let me know how to get the HTTP status
Resolved! Incident Excel report
Hi Everyone, Please help me that,when i export report of Excel on incidensts pending time should be reflect in the Excel sheet please help me on this high priority
Make text bold in email script
Hello community leaders, Mail Script:template.print('<a HREF="mailto:' + mail + '?subject=' + subject + '&body=To help us better understand your rating, please reply to this email but do not modify or delete the following items: satisfaction, survey,...
Resolved! Dot walking field
Guys , Dot walking field is not showing in list level ?I just dot walked one field from user table to scoped application ,however it showing on form but showing when i tried to see on table.list level what could be the issue ?need your suggestion ! T...