ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Redirect to Now mobile on click of Outlook RITM or REQ link

Guys please helpThe RITM or REQ link is configured is working in outlook desktop when I click it from outlook email it is going to the ServicenowInstance The sameway I need to do the redirection to NOW Mobile if I open from Outlook mobile app Redirec...

ARAVINDA11 by Tera Contributor
  • 397 Views
  • 1 replies
  • 0 helpfuls

Order guide

Hi All, I have one Order guide, in Order guide 3 catalog form.Form A,B,C. In Form A,  one field std id is mandatory, when use Form A in Order guide not need to show Mandatory.

basha shaik by Tera Contributor
  • 133 Views
  • 1 replies
  • 0 helpfuls

Servicenow catalog Popup for variable with link

I have a variable in catalog item form with 5 choices in that when three choices are selected then the popup should trigger with ok and it has a link in the popup box can any one help me on this

Reddy39 by Tera Expert
  • 185 Views
  • 1 replies
  • 0 helpfuls

Resolved! Record is not showing when crate a report using 2 table

Hi Team, I am facing some issue while creating a report. I have two table i.e. catalog item and user criteria. I want to show item name, catalog, category, available for, not available for in a report. For that I created a database view . But when I ...

Make Problem Task Type editable

Hi All, How to make the problem task type editable, I couldn't find any scripts making it read-only  thank you

Deep_D_0-1690349764084.png
Deep_D by Tera Contributor
  • 337 Views
  • 6 replies
  • 0 helpfuls

Resolved! About the user who executes server-side scripts

Can you please tell me who is the executing user of the script?We believe that the login user is the executing user for client-side scripts.So who is the executing user for the server-side scripts?

Script Date Validation Issue

Hello everyone! In the change process, there is a mandatory field 'CAB Date' with a script validating whether the selected date is a valid date registered in the CAB meetings. Allowing the selection of this date until 11:59PM of the day before the CA...

Kimberly_L_0-1690331728201.png

Localization Framework on PDI

Hi community! Can Localization Framework be installed/enabled on PDIs? I will be helping some interns with Localization for my company, and would love to use their PDIs for practice and demos. Thanks in advance!! Dave  

PumpWerks by Tera Expert
  • 366 Views
  • 4 replies
  • 3 helpfuls

Best Way to store catalog approval group

We are having multiple catalog items and we have flows associated per catalog item for approval and task creation. Now approval group for each catalog item is stored in the flow (which for me seems to be hardcoded). Anytime we need to make changes in...