We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

How to change the Post Incident Report on incident

LykkeDueB
Tera Contributor

On the incident form for Major Incident, we have the Post Incident Report tab, when incident is resolved.

I would like to replace the table under Findings for all news major incidents, but where, do I do that ? 

find_real_file.png

1 ACCEPTED SOLUTION

Not applicable

Hi @Lykke ,

Yes you can add Post Incident Report. Please check this link once :

https://docs.servicenow.com/bundle/rome-it-service-management/page/product/incident-management/task/...

Unfortunately I dont think we have access to existing Post Incident report page even as Admin.

Just for your info its coming from 'sn_major_inc_mgmt_post_incident_report_pdf'

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

 

View solution in original post

1 REPLY 1

Not applicable

Hi @Lykke ,

Yes you can add Post Incident Report. Please check this link once :

https://docs.servicenow.com/bundle/rome-it-service-management/page/product/incident-management/task/...

Unfortunately I dont think we have access to existing Post Incident report page even as Admin.

Just for your info its coming from 'sn_major_inc_mgmt_post_incident_report_pdf'

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep