How to change the Post Incident Report on incident

Lykke
Tera Contributor

On the incident form for Major Incident, we have the Post Incident Report tab, when incident is resolved.

I would like to replace the table under Findings for all news major incidents, but where, do I do that ? 

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1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hi @Lykke ,

Yes you can add Post Incident Report. Please check this link once :

https://docs.servicenow.com/bundle/rome-it-service-management/page/product/incident-management/task/...

Unfortunately I dont think we have access to existing Post Incident report page even as Admin.

Just for your info its coming from 'sn_major_inc_mgmt_post_incident_report_pdf'

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

 

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1 REPLY 1

Community Alums
Not applicable

Hi @Lykke ,

Yes you can add Post Incident Report. Please check this link once :

https://docs.servicenow.com/bundle/rome-it-service-management/page/product/incident-management/task/...

Unfortunately I dont think we have access to existing Post Incident report page even as Admin.

Just for your info its coming from 'sn_major_inc_mgmt_post_incident_report_pdf'

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep