How to check the Journal entry on RITM using ATF

[GBS]

I want to add a test step in ATF to validate the comments from the mid-server on the RITM. Any suggestions on how to achieve this?

[Akash4]

Hello,

You can use the steps Query and Validation like below:

1. Add a ‘Record Query’ Step: query the RITM sc_req_item and specify the conditions if required.
3. Add a ‘Field Value Validation’ Step: specify the Comments/Work notes field with Contains “<MID Server related hints>”

[Shaqeel]

Hi @GBS 

It can only be done using "Assert text on page" step.

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Regards

Shaqeel

[SN_Learn]

Hi @GBS ,

Please have a look at the steps mentioned in the below thread:

ATF - Validate Additional Comments or Work Notes