How to configure Dedicated appointment per slot

B Ashok
Tera Guru

Hello Team, 

From the walkup portal, I need to provide dedicated time slot for each reason. for example If I select "laptop refresh", I need to get time slot 4 hours, If I select "I need something" then time slot should be 1 hour. 

BAshok_1-1719831340090.png

 

How to configure ITEM wide dedicated appointments, where to link above dropdown list in the service configure rule

BAshok_0-1719830300116.png

 

Thanks

Ashok

 

 

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Jerry kk Wong
Kilo Sage
Kilo Sage

Hi @B Ashok , there is a following documentation from SN, Create or modify a Walk-up Experience appointment booking service configuration (servicenow.com).

There is some useful information via the following -Solved: How to display the appointment time slots based on... - ServiceNow Community  Please let me know how you get on?