How to configure SLA timer in Playbook experince

Mannam Praveen
Tera Expert

Hello All

How configure Sla timer in playbook experience

1 ACCEPTED SOLUTION

I'm afraid in the moment I don't know whether this is possible or not and therefore will need some more investigations on that.

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7 REPLIES 7

I'm afraid in the moment I don't know whether this is possible or not and therefore will need some more investigations on that.

Ok,

Vutikonda Vinay
Tera Contributor

Hello,

Can anyone have idea on how we can configured SLA timer based on activity? 

Thanks in advance!

Vinay