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‎01-07-2021 11:59 AM
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‎01-11-2021 12:50 AM
I'm afraid in the moment I don't know whether this is possible or not and therefore will need some more investigations on that.
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‎01-07-2021 09:07 PM
Hi
please provide more details! What is your intention and for which table the SLA time should be configured.
To my understanding SLA timer can be configured as usual and for this reason it has not anything to do with Playbook Experience. Or do you just want to see the progress bar within playbook?
Regards
Maik
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‎01-08-2021 04:59 AM
Ya. SLA Timer needs to configured playbook experince in the agent workspace. Is it possible
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‎01-08-2021 05:32 AM
Sorry, but repeating a single sentence I do not understand is not helpful.
Please see 10+ Tips for writing a quality community question.
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‎01-11-2021 12:17 AM