How to configure the CAB Workbench Calendar?

kylereed
Kilo Contributor

I'm looking to alter the CAB Workbench Calendar to not display 'Cancelled' meetings. We found a workaround where we could create a business rule to remove the Planned start/end date when the state changes to 'Cancelled' but I was a bit stumped since I couldn't find any files that were related to the creation and automation of the CAB Workbench. There aren't any configuration modules either. The URL for the CAB calendar doesn't provide any hints either...  https://company.service-now.com/cab?id=cab_calendar

 

Does anyone know where to find these configuration files? Are they script includes, business rules, UI pages? I couldn't find anything to even change the branding shown in the CAB workbench to show our companies name. Instead it show's ServiceNow with a different color scheme that our end-users aren't familiar with.

I found a SN webinar and read a few blog posts by developers, but both were aimed at how to use the existing functionality of the CAB Workbench.

Any help is appreciated!

10 REPLIES 10

I put the code in the Script Include, but now the CAB meetings are not getting update.

The CAB Workbench is working fine.

Hi,

Can you please elaborate on what you mean by "CAB meetings are not getting updated"?

When you access to "Change" --> "Change Advisory Board" --> "All CAB Meetings" and Edit any at the time of "Update" or "Save" do not save the changes done in the CAB Meeting.

And if create a new "CAB Meeting" and error of "Record not found" is show and new "CAB Meeting" is not saved.

Hi Salvador,

I'm having this same issue. Thinking of just using the business rule workaround. Did you ever figure this out?

 

Thanks!

Skyler

Never mind. Looks like this was actually fixed by ServiceNow.