
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-05-2022 06:36 AM
Hi All,
I had a requirement to remove and add some choice for the field phone number E164 type field. I have configured this field I can see some location choice has been automatically available under this drop down. In that I need to remove North America and I need to add Canada and United states.
Can anyone please help were to configure this dropdown choice.
Thanks in advance
Solved! Go to Solution.
- Labels:
-
Incident Management

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-05-2022 06:39 AM
Hi Sangeetha,
The phone number format for this data type is controlled by system property "glide.phone_number_e164.display_national".
This system property provides 3 values, all, user and false, to control the phone number format.
- false: the system does not display phone numbers in local format (phone number will be displayed with a country code in the front)
- all: the system always displays phone numbers in a local format no matter which country is selected
- user: the system only displays phones number in a local format when the local settings of the currently logged-in user match the country that is selected in the country list of this "Phone Number (E164)" field.
Refer here for the configuration : E.164 phone number field configuration
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-05-2022 06:39 AM
Hi Sangeetha,
The phone number format for this data type is controlled by system property "glide.phone_number_e164.display_national".
This system property provides 3 values, all, user and false, to control the phone number format.
- false: the system does not display phone numbers in local format (phone number will be displayed with a country code in the front)
- all: the system always displays phone numbers in a local format no matter which country is selected
- user: the system only displays phones number in a local format when the local settings of the currently logged-in user match the country that is selected in the country list of this "Phone Number (E164)" field.
Refer here for the configuration : E.164 phone number field configuration
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-07-2022 11:50 PM
Hi Sandeep,
I have searched for this system property glide.phone_number_e164.display_national , but is not available .Could you please help me on this.
Thanks.