How to copy one list collector to another list collector without available option in second variable
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12-07-2024 02:57 AM - edited 12-07-2024 02:59 AM
Hi All,
I have list collector in RITM, so this same list collector values I need to populate in another catalog task list collector without available option in second list collector. I need to List the CIs from the RITM and allow only selection of those CIs.(which means for example if i have total 5 CIs in first list collector then if a user don't need all the five CIs in second list collector, so basically from the total 5 CIs we need to enable edit option to exclude the CIs in second list collector), let me know if any further questions.
Any solution for this, could you pls verify and help me out, Thanks in advance..
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12-07-2024 11:18 PM
seems confusing.
what's your actual business requirement? share along with screenshots.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-09-2024 02:10 AM
Hi @Ankur Bawiskar
Thanks for your quick response..
My business requirement is I have a catalog which we can select up to 50 servers per one Request(RITM)
- so here lets assume we have one request with 4 servers, so before the workflow ends they are trying to introduce one catalog task to exclude the required servers from the 4 servers which we have in RITM.
- So in the RITM the list collector will be populate like this below screenshot because its read only on RITM
- If I remove read only on new catalog task then it will populate like the below screenshot right
So the current requirement is - in catalog task list collector in left box i need whatever we selected in RITM (that means considering example four servers should be in left box), and from that left box among four servers we need to select the required server to the right box. And in the above screen shot you can see the Available search bar, we don't need that available search bar under new catalog task, let me know if any queries..Thanks in advance..
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12-09-2024 08:31 AM
so RITM has 4 servers.
On catalog task in list collector you want 4 servers in Available and then agent will move whichever server they want to remove from left to right?
Ideally the catalog task should have 4 servers in Available.
Is this not happening on any catalog task?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-09-2024 10:25 PM
Hi @Ankur Bawiskar
On catalog task in list collector you want 4 servers in Available and then agent will move whichever server they want to remove from left to right? -- Yes we need this now into new catalog task
Ideally the catalog task should have 4 servers in Available.- Yes correct
Is this not happening on any catalog task?- No, now they are asking to implement this logic.
Regards,
Avinash