How to copy the entire activity log from the task including the field change logs to the parent form
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06-19-2020 08:32 AM
Im able to fetch the work notes and additional comments but not the field changes log.
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06-19-2020 10:21 AM
Hi Ranjith,
below links should help you
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-13-2022 02:09 AM
Hi
Above links states only for the comments and worknotes in the Activity history, How can i copy the other field changes into a custom string field as well.
For eg: State or priority changes as shown below:
How can i make sure everything which is captured in Activity notes to be passed into a String field?
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05-25-2023 04:01 AM
Hi @Ankur Bawiskar @Ranjith10 , I am finding the solution for the same requirement. Could you please respond if we could copy the history/activity(updates, state changes, etc) from one record to another. We were able to copy the WorkNotes and Additional Comments using current.comments_and_work_notes.getJournalEntry(-1);
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05-14-2025 02:25 AM
Have you found any solutions for this?