Similarity Definitions for Agent assist
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05-13-2025 10:44 PM
I have added a new similarity Definitions for the Agent assist.
But it can not see on the Agent assist.
It looks can see the only OOTB Definitions.
Please tell me how does it to add to the Agent assist?
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Predictive Intelligence
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05-14-2025 01:53 AM
Hi @hidetomoyok
Did you activate and train the solution?
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
****************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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