how to create a macro variable as is its not available on catalog item variables

Ibrahim19 · ‎05-12-2022

I would like create a macro variable but this option is not available

Ankur Bawiskar · ‎05-13-2022

Hi,

UI macros won't work on portal they work only on native view

For portal you can create custom widget and mention it in the Widget field

Widget HTML you can add this

<p><a href="/sys_attachment.do?sys_id=7e594933db1f0910c9218f67059619fa" title="Click Here to Download the Attachment">Click Here to Download the Attachment</a></p>

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Ankur Bawiskar · ‎05-13-2022

Hi,

you need to use Type as Custom then you can select UI macro

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Ankur Bawiskar · ‎05-13-2022

Hi,

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Ibrahim19 · ‎05-13-2022

HI Ankur,

thank you for your reply. I did this as you described but the variable is not visible on service portal.

Regards

Ibrahim

Ibrahim19 · ‎05-13-2022

Here is my UI Macro code

___________

<?xml version="1.0" encoding="utf-8" ?>

<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">

<p><a href="/sys_attachment.do?sys_id=7e594933db1f0910c9218f67059619fa" title="Click Here to Download the Attachment">Click Here to Download the Attachment</a></p>

</j:jelly>

____________

Regards

Ibrahim