How to create a report for Rescheduled Changes?

Shashi K · ‎04-02-2024

Hi ,

I want create a report for Number of changes Rescheduled?

Thanks in advance

Dr Atul G- LNG · ‎04-02-2024

Practically there is no way to do thsi, as SN did not provide any OOTB field which capture reschedule.

Also reschedule mean? from schedule to New or from assess to New or Auth to New?

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Anurag Tripathi · ‎04-02-2024

Hi,

I did see something like this in one of the implementations I worked with. There is no oob field to store this so see if you can repurpose any field which is not being used or need to create a new one.

Creating custom fields is not recommended but if it is an important metric for the customer then you may need to create a new field (or repurpose any existing) and write the logic to populate it.

-Anurag

swathisarang98 · ‎04-02-2024

Hi @Shashi K ,

Could you please tell me, how are you rescheduling the change /

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang