How to create a report showing the time a change approval task is sitting with a user?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-23-2024 04:32 AM
Hi all,
I am noticing that certain users / approval groups are taking a long time to approve changes assigned to them so I was hoping to setup a report to show long a change approval task is sitting there unactioned for the last 30 days.
We have three different active Business Services with different approval workflows so ideally I would like a separate report for each.
Any suggestions or help would be greatly appreciated?
Thanks,
Ronan
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-07-2024 08:59 AM
Hi,
Any help here would be great?
Regard,
Ronan
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-14-2025 06:54 AM
metric_instance table definition= Change Approval
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-01-2025 01:10 PM
Hello,
I have a similar requirement . Just checking if you have any solution ?
Thanks,
Deepti
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-01-2025 01:15 PM
my suggestion above gives the data.. its just not very user or report friendly eg... its easier to get time from a record than it is this table... but maybe it'll be useful for your situation
metric_instance table
definition= Change Approval
