how to create a report that captures the volume of incidents & service requests created each day over a 5 or 7 day period

ajn
Giga Contributor

I expect this will be 2 separate reports one for incidents one for service requests, but I essentially want to see how many records of each have been created each day over X period of time, has anyone else done this, and I'm really only interested in knowing the volume, so don't need all the detail of a list view?

6 REPLIES 6

Uncle Rob
Kilo Patron

You could try something like this...



find_real_file.png


ajn
Giga Contributor

Thanks for the suggestion, I have tried that but grouped by assignment group (as I need to know that too), however it's not quite what I want.


I need to see the volume for each assignment group created each day over a X day period, and I want it to show me the actual date not just "Monday/2016", any ideas?


find_real_file.png


ajn
Giga Contributor

Thanks Robert that was really helpful, I can now see the data I want, that's great, I now just need to figure out how to play around with "the look", ie. make left axle greater, change colours etc...