How to create a user input pop up window?

[omsa1]

Hi All,

I have a requirement when a HRcase reopened,   user have to enter reason for reopening the case. When user click on "Reopen case" UI action it should pop up a window for user to enter reason for reopening (should have an "ok" or "cancel" button in that window) and when user click ok it should check if the input box is empty and add that comment into Comment field , change the case state to work in progress and save. if user click cancel then it should return to current page. Comment shouldn't be empty.

[Ankur Bawiskar]

Hi Sarasaamani,

Have a prompt box which prompts to user with an input field

var reason = prompt("Enter the reason for reopening the case");

if (reason){

// value is present in reason

}

else{

// again have prompt box

}

the reason variable holds the value in prompt box.   You can then populate the reason in comment field.

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.

Thanks

Ankur

[omsa1]

Hi Ankur,

Thanks for your reply, can i use this in Record producer?

[Ankur Bawiskar]

Hi Sarasaamani,

Yes you can call this from any client side script such as Catalog client script, Client scripts etc

Regards

Ankur

[chanikya]

Hi Ankur Bawiskar,

Can we able to Display Prompt Box [ Dialog Box ] with message 'Thanks for Visit this Article"       when we click YES or NO buttons in KB Article??

it's became challenging to me, could you please help me on this.