How to create an incident when email is sent to any DL or shared mailbox?

Rahul Mishra4
Tera Contributor

‎01-12-2023 12:37 AM

Suppose anyone sends an email to abc@xyz.com and an incident should get created in ServiceNow instance.

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Saurabh Gupta
Kilo Patron
Kilo Patron
In response to Saurabh Gupta

‎02-15-2023 12:56 PM

Hi @Rahul Mishra4 

 

 


Thanks and Regards,

Saurabh Gupta

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