How to create calander invite notification

[gayatri38]

I want to send a calendar invite from servicenow to outlook when a onboarding request is submitted. I created a notification with type as "meeting invite", but how does the meeting invite time gets added?

[Sandeep Rajput]

@gayatri38 Please refer to this article https://www.servicenow.com/community/developer-articles/servicenow-calendar-invites/ta-p/2304049#:~:.... to know the steps to send a meeting invite from ServiceNow.

Here is another article from servicenowguru https://servicenowguru.com/system-definition/email-notifications-system-definition/sending-calendar-...

Hope this helps.

[Rahulkalra]

Hi Sandeep, 

I am facing one issue in this invite which was already implemented . Whenever user rejects the invite in Outlook it is creating Incident in ServiceNow which client don’t want . How to reboot this? Do you have any idea why it is creating incident in Servicenow?

[Riya Verma]

Hi @gayatri38 ,

Hope you are doing great.

I worked on outlook notification to be triggered from servcienow using below article :
https://www.servicenow.com/community/developer-articles/servicenow-calendar-invites/ta-p/2304049

Please try using this article, it will be definitely helping you in your requirement.