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how to create check boxes on incident form?

touqeer
Mega Expert

Hi,

I need a check box on incident form. Can any one please help me with that.

Regards,

Uzma

6 REPLIES 6

Ivano B
ServiceNow Employee
ServiceNow Employee

Hi Uzma



In order to have a checkbox on the incident form you need to add a new True/False field on the form.


IMPORTANT. This actions will create a new field on the incident table.



From the incident form


1- Right click on the form header


2- From the context menu select Configure > Form Layout


3- From the form layout use the 'Create new field' section add your field name and select type 'True/False'


4- Save



About this checkbox...could you please provide more details around the requirement?


Why this checkbox is required? Maybe there is another way of delivering the solution without creating anything new.



I hope this will help.


Community Alums
Not applicable

Hi Uzma,



To get check box you have to select the type is "True/False". Please check below screen shot.



find_real_file.png



Thanks,


Swamy


shristy2
Giga Expert

Hi Uzma,



* Right click on the Incident form


* Configure


* Form Layout


You will see the below screen


find_real_file.png



Create New Field : Test


Type : True/False


Save



find_real_file.png


This is how you create checkboxes.



Please Hit Helpful and Like, if it helped you.


Thank you very much for your help.