how to create different email notifications for a catalog item

[Nag9]

Hi All, I have below requirement for  creating different email notifications to a catalog item "ABC"

Req:1 

I want sent a email notification like below template to the requester

Email1: Email upon submittal. To: Requester, Trigger: Submittal of completed (all mandatory fields populated) property removal form

Req 2: I want sent mail to the infrastructure owner(Variable in catalog item)

Email2: Please approve or reject. To: Infrastructure Owner, Trigger: Submittal of completed (all mandatory fields populated) property removal form

Req:3

i want sent mail to the approvers in Ritm form

Email: Please approve or reject. To: Next approver in the workflow , Trigger: Approval by the previous approver

Req:4 

I want sent mail to All approvers

Email4: Approval. To: Requester. Trigger: All approver have approved the request.

Req:5 

I want sent a mail to requester if approval is rejected

Email5: Rejection To: Requester. Trigger: One approver has rejected the request

How to acheive above the requirements can any one please post some script for this

Thanks in advance.

[dave_edgar]

Hi

You can absolutely do this, but just be careful you're not setting a precedence to create lots of extra overhead for your requests.

What you would need to do 1st is find all of the normal emails that are triggered during the lifecycle of the request and then amend those notifications and add the condition of 'item IS NOT', you may have to dot walk on some of the notifications.

Then you can either add the notification inside of your workflow, I don't personally like this though but just because we have to push all our changes to a workflow through change control. OR take all of the notifications you amended above, create copies but change to condition to only send when the item is the one you want the specific emails for.

Hope that helps, please mark as correct if so.