How do I add a check box to the related list for incidents under an interaction in Agent Workspace? I need technicians to be able to delete all incidents that don't belong this IMS
We have a custom table created in scoped application and we have to create UI Action in Global scope. We have enabled Allow UI actions and can read access on the table. When we try to insert new UI Action on a custom table in a Global scope, we are ...
I want to remove delete ui action from all tables in ServiceNow. Only admin have access to delete records.Do i need to update ui action/ACL for every single table or can i have any property to update so that it will remove it from all tables at onc...
I have a very simple check record form that our HR team uses.It has the following1. Position ID to Check - text. They can enter what they want2. Available asset - Reference to the ALM table. We look at the Position ID, and it returns what device is...
I have a need to update the Service Portal page with a dingle change. Our users can drill down on the SP to see information on their tickets. We need to change the Priority to Urgency. Any assistance would be appreciated.
Hi,I need a help for one of my requirement where I need to check if selected planned start date is 2 business days as lead time from current date and if its less than 2 business days then need to make a field mandatory in a form for justification.Can...
I have below the survey requirement for Incident resolution. 1 survey to users every 14 days. If it has been more than 14 days since a survey has been sent, send another on the most recently closed INC. How can I achieve the above trigger condition?
When we open incident form and click on more options there is an options called "toggle template" to access templates. But the same option is not showing on change form. Please help on how to resolve the issue?
Hi,I want to update 8238 records Active=True is it possible in servicenow.
Hi everyone, My requirement is to group all the records based on the assignment group in the list view section.I am done with the requirements, but I have a lot of bugs and glitches.While logging into the Service operations workspace, Group by filter...
I need client script for allowing only current and future dates.
Hi All, Recently i configured a EMAIL Account Server in the instance for SMTP and connection is successful. And whenever an notification got triggered to event, an email is showing as sent in the email logs but the recipient did not receive the notif...
Hello Team, @Ankur Bawiskar @Amit Gujarathi @Anil Lande @Community Alums I have a requirement related to implementing an 'On Call Support' feature for the incident process. To clarify, my working hours are from 9:30 AM to 6:00 PM. If an incident is...
Can someone tell me how to approach the below requirement? GIVEN a Security Incident Response Task (SIT), WHEN the SIT has been closed (Active=false)The Configuration Item field and field value (if populated) should remain visible within the SIT form...
Resize observer loop completed with undelivered notifications.This error iam getting when I am trying to run ATF .What is the issue?
