How to create Problem task automatically?
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‎07-21-2022 04:30 AM
When we create problem record that time automatically create problem task records
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‎07-21-2022 10:32 AM
Plz
Tell me the process

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‎07-21-2022 10:37 AM
Flow designer is the way to go, Refer to what has been suggested above by Paul
Below link should give you an idea.
Aman Kumar
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‎07-21-2022 11:15 PM
You can write a Business rule Asyn where the problem task will get created in the background automatically.
var gr = new GlideRecord('problem_task');
gr.initialize();
gr.problem = current.sys_id;
gr.short_description=current.short_description;
gr.insert();
you can use this code and also you can add the fields required.
Please mark helpful if this answered your question.