How to create RITM through script ?

Geetha9 · ‎11-09-2021

Ankur Bawiskar · ‎11-09-2021

Hi,

you need to use Cart API

sample script below

try{

	var cartId = GlideGuid.generate(null);
	var cart = new Cart(cartId);
	//add your requested item to the cart by sys_id of the catalog item
	var item = cart.addItem('0336c34407d0d010540bf2508c1ed096', 1);

	//fill in the variables on the request item form
	cart.setVariable(item, "asset", "00a96c0d3790200044e0bfc8bcbe5dc3");
	cart.setVariable(item, "multiple_choice", "Phoenix");
	var rc = cart.placeOrder();
	gs.info(rc.number);

}
catch(ex){
	gs.info(ex);
}

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Harish27 · ‎11-11-2021

Hi,

Hope you are doing well. Could you mark the responses as correct/accept the solution so that this thread will be closed and will also benefit others in future.

Thanks