How to create these 2 Indicators for Performance Analytics? Aged Incidents & Aged SCTASKs

[AbdurRahmanSnow]

Good morning.!
I have requirement to create 2 indicators for Performance Analytics?

Indicator 1: Aged Incidents
Criteria: Older than 30 days and state is one of: Open, In Progress, or On Hold.

Indicator 2: Aged Request Tasks
Criteria: Older than 90 days and state is one of: Pending, Open, or Work in Progress.

Please help.
@Ankur Bawiskar @Dr Atul G- LNG @Viraj Hudlikar 

[Dr Atul G- LNG]

Hi @AbdurRahmanSnow 

For 1st one:

https://www.servicenow.com/community/platform-analytics-forum/aged-incident-report/m-p/2552498/page/...

https://www.servicenow.com/community/developer-forum/aging-reports-on-incident/m-p/1429009

https://www.servicenow.com/community/platform-analytics-forum/30-60-90-days-aged-ticket-report/m-p/1...

For 2:

https://www.servicenow.com/community/itom-forum/aging-report-30-60-90-days-for-incidents-and-changes...

[AndersBGS]

Hi @AbdurRahmanSnow ,

So the two mentioned requirements is quite clear - where do you experience issue in the configuration.