How to create these 2 Indicators for Performance Analytics? Aged Incidents & Aged SCTASKs
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yesterday
Good morning.!
I have requirement to create 2 indicators for Performance Analytics?
Indicator 1: Aged Incidents
Criteria: Older than 30 days and state is one of: Open, In Progress, or On Hold.
Indicator 2: Aged Request Tasks
Criteria: Older than 90 days and state is one of: Pending, Open, or Work in Progress.
Please help.
@Ankur Bawiskar @Dr Atul G- LNG @Viraj Hudlikar
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Performance Analytics
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