how to customize Order Confirmation dialog in Service Catalog

TY10
Mega Contributor

Hi.
We want to know how to customize Order Confirmation dialog in Service Catalog.
The requirement is:
1. Can the requesting user be made uneditable and can be made read-only?
2. Can the delivery information (optional) be hidden?
3. Can special instructions (optional) be hidden?

 

1 ACCEPTED SOLUTION

Comment from line 27 to 38 in HTML,

find_real_file.png

 

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20 REPLIES 20

Comment from line 27 to 38 in HTML,

find_real_file.png

 

Thank you!
I was able to make the screen I wanted to customize!

Hi,

Is it possible to display the Location filed on Order Confirmation Pop up windo, it's similar to requested For field.

Hello @Narendra Kota

I hope you are doing well. I have very similar use-case and would really appreciate if you can help me. 

I have the Checkout dialogue box rather than having Delivery Information and Special Instructions. I want to ask the user if the order is an Expedite Request and Pick up Person (person who would be coming to pickup the order). I have already created the two new field in sc_request table. 

Could you please tell me what changes do I need to make in the HTML and server script to replace the Delivery Information and Special Instructions with these new fields (Expedite Request and Pickup Person) in the Catalog Checkout Widget.  

I thank you in advance for your time and help.  


TY10
Mega Contributor

I find Catalog Checkout widget in "Service Portal > Widget".

But, I can not find "SC Catalog Item (widget-sc-cat-item-v2) server script", so please tell me how to reach this server script.