how to deactivate application's portal in servicenow

[Sandeep Kumar13]

Hi ,

Here we have created 1 application named 'abc'.

we have created 1 portal for that abc application like developer.service-now.com/abc.

now i want to deactivate this portal to users, so how we can deactivate the portal without deleting .

Please suggest 

[ASA5]

Go to abc portal record, there is a related list "Page Route Map" then add a redirection from abc portal's index to an other page.

[Sandeep Kumar13]

Hi ASA5,

Thanks for your quick reply.

Actually we dont want to redirect our portal. just we need to deactivate the abc portal from servicenow

[Mark Manders]

There isn't an 'active' on a portal. Redirecting will cause users that have the url to end up on a different portal, so no one can enter it. If they type in '/abc' they will end up on '/sp'. See also this article.

[Dr Atul G- LNG]

Hi @Sandeep Kumar13 

There is no active field on portal, so what you can do, when a user opennthe portal you can redirect to 404 page instead of index page and update the message there like this portal is no longer in use.