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‎01-26-2022 08:22 PM
I'd like to delete some Catalog Item Templates but can't work out how.
The ServiceNow docs cover creating and editing via Catalog Builder but for deletion they simply say "use the Now platform" without saying where. I can't find templates in there at all.
Does anyone know where I should be looking / what to search for?
Solved! Go to Solution.
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‎01-26-2022 08:31 PM
You can go to sc_template & sc_template_detail tables (using sc_template.LIST & sc_template_detail.LIST in filter navigator) & delete the corresponding records from there using delete item from list menu
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‎01-26-2022 08:31 PM
You can go to sc_template & sc_template_detail tables (using sc_template.LIST & sc_template_detail.LIST in filter navigator) & delete the corresponding records from there using delete item from list menu
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‎01-28-2025 06:12 AM
Hello! What permissions do you need to delete a template? I have catalog_admin rights but don't seem to be able to delete the templates
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‎02-02-2022 03:32 PM
Thank you, that worked. Marked as answered!
