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How to disable the user input search, for when Virtual agent chat bot is opened

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Krissy
Giga Guru

‎07-27-2022 12:29 PM

Hi,

 

Is there a way to disable "please type your request". The goal is to get the users to only click the button. We do not want users input.

find_real_file.pngThank you

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Krissy
Giga Guru

‎07-27-2022 02:51 PM

Resolved , i created a setup topic - added all of my topics using script action function, listing all my topics.

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Krissy
Giga Guru
In response to Nivetha_K

‎12-07-2022 04:04 AM

Hi,

 

The block you are using is static. Try not using it at all and it should enable the option to type a response.

 

You will need to use NLU language / utterances

 

 

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