How to disable the user input search, for when Virtual agent chat bot is opened

Krissy · ‎07-27-2022

Hi,

Is there a way to disable "please type your request". The goal is to get the users to only click the button. We do not want users input.

Thank you

Krissy · ‎07-27-2022

Resolved , i created a setup topic - added all of my topics using script action function, listing all my topics.

Krissy · ‎12-07-2022

Hi,

The block you are using is static. Try not using it at all and it should enable the option to type a response.

You will need to use NLU language / utterances