How to display "When an incident has a knowledge article attached the Knowledge articles "Incident" tab should reflect/populate the incident # that was attached to said article.

[Ram141]

When an incident has a knowledge article attached the Knowledge articles "Incident" tab should reflect/populate the incident # that was attached to said article. 

[Ankur Bawiskar]

Hi,

in my case when I enabled the knowledge article checkbox just before closing incident it populated the source with the incident detail

Regards
Ankur

[Ankur Bawiskar]

Hi Raj,

Hope you are doing good.

Did my reply answer your question?

Would you mind marking the best matching answer as correct and helpful, to close this thread?

Regards
Ankur

[Ankur Bawiskar]

Hi Raj,

Hope you are doing good.

Did my reply answer your question?

Would you mind marking the best matching answer as correct and helpful, to close this thread?

Regards
Ankur

[Ankur Bawiskar]

@hyd 

Did you get a chance to read through my previous comment?

Do let us know if stuck

Regards
Ankur

[Ram141]

Hello Ankur,

Yes i got stuck,As i'm new to this Relationships i'm still not getting where can i make the changes and as i mentioned in above comment source field is showing empty and no other field is storing Incident no in knowledge article related list.

Please help me here if any details required i can provide you.

Thanks,