Resolved! API to get SCTASK variables
Hi, I have a requirement to get SCTASK catalog variables. Can this be achieved?
Forum Posts
Resolved! Glide list data type
I need to print the latitude and longitude of list type reference field. Kindly help on the script. var list = gr.u_impacted_locations.toString(); var array = list.split(","); for (var i=0; i < array.length; i++) { var location = array[i]; gs.log(l...
Resolved! workflow is getting stuck here and not moving even after the task has cloed
here we have an issue in the workflow , as per the flow once the 1st task has closed / closed no response the next task has to be created. but after 1st task closed no response the workflow is still waiting for in the "wait for condition". this wait ...
How to decode the base64 content of attached pdf file in record?
Hello Experts,Need suggestion on how to decode the base64 content of the attached pdf file in the record. Here is the situation, in the scoped application we're working on integration where we need to attach the pdf file to the incident by decoding t...
Resolved! How to Hide Annotation (which is line separator) on Form, when form loads.
Hi, Please help me how to hide Annotation (which is line separator) on Form, when form loads. My scenario is as follows, I have 3 Annotations (which are line separator's) on form, when form loads that 3 annotations needs to be hide. Please help with ...
Resolved! How to design to create new response SLA tasks every time the assignment group changes on incident.
Requirement is to have a new 30 min response SLA created whenever the assignment group changes on the incident. The previous should get closed and the new one should be created. How to design SLA definition to achieve this.
Resolved! Flow Designer Error: Value of field record is not a GlideRecord
Hello, I'm currently configuring a Flow Designer for onboardning new employees, and the purpose of this Flow is to look up groups which are standard groups for a specific role on sys_user_group. The Flow shall then put the new employee (user) into ea...
Resolved! How to hide variable on catalog form and request item (RITM)
Hello, I have a requirement to hide one specific variable like (EmpID) on catalog form and request item RITM. But that variable should visible on sctask form can suggest how to achieve this. Thanks
All records from table not showing on reference field
I have a reference field on a catalog item that is referencing a table with 18,000 records. User are reporting that all records are not appearing. Is there a cut off to the amount of records that will appear? If so is there a system property that ...
How to change font family in Mail Script?
Hi Community, I'm using the reply, reply all and forward functions in record activity by adding the glide.ui16.emailStreamResponseActions to system properties. I noticed the time stamp "On 19/02/2020 11:15:48 GMT, 'XYZ' wrote:" is defaulting to font ...
Resolved! Remove signature images from replies to mails sent from the email client
Hi, One of the things that grind my gears is how the activity or work notes section becomes clogged with lots of unnecessary items each presented as separate activity updates. Is there a way to ignore email signatures when an email is received when...
How to give "read only" access to a table using a role?
Hello - I am trying to create an ACL (read) and associate it with a custom role I created, however, I am not able to achieve the desired results (which is that the role, when granted to a user, makes a table read only for that user). The table is cus...
Report output including Variable Set variables
The ServiceNow wiki offers the information needed to learn how to create a report —Outputting RITM variables (that are not in Variable Sets)Filtering, Grouping By and Stacking by Variables, including variables that are in Variable Setshttps://wiki.se...
How do i set a user account expiration date when i create a new user in ServiceNow
I want to set a user expiration date for a newly created user in Servicenow
Resolved! Auto Numbering for Existing Records
Hello Experts,I have created auto numbering for existing software model table. The issue is we have few old records for which we need numbering as well but it works only for newly created records. Is there a way to generate numbering for existing rec...
