How to display "When an incident has a knowledge article attached the Knowledge articles "Incident" tab should reflect/populate the incident # that was attached to said article.
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06-30-2020 02:48 AM
When an incident has a knowledge article attached the Knowledge articles "Incident" tab should reflect/populate the incident # that was attached to said article.
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07-06-2020 01:13 AM
Hi,
So you tried the script I shared for query on m2m_kb_task table and it worked
what issue you are facing now?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-06-2020 04:05 AM
You got me wrong, i added the existing related list and couldn't find where did it came from.
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07-06-2020 04:21 AM
Hi,
did you check in left nav relationships you are able to search that?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader