How to display "When an incident has a knowledge article attached the Knowledge articles "Incident" tab should reflect/populate the incident # that was attached to said article.

Ram141
Tera Expert

When an incident has a knowledge article attached the Knowledge articles "Incident" tab should reflect/populate the incident # that was attached to said article. 

22 REPLIES 22

Hi,

So you tried the script I shared for query on m2m_kb_task table and it worked

what issue you are facing now?

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

You got me wrong, i added the existing related list and couldn't find where did it came from.

Hi,

did you check in left nav relationships you are able to search that?

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader