How to display related incident tasks from Problem form? Related list

[Vijayr119]

I want to list all the Incident tasks associated with Incidents which are listed from the "Incidents" tab. Similarly what we have in Incident form but here I want these incident tasks listed from the Problem form. How can I do this?

[Martin Ivanov · Accepted solution]

You will need custom relationship. Since it is a bit tricky to understand the Parent and current object, I will provide you with the code.

First - go to System Definition - Relationships. Click new and defined as per the screenshot.

TThen go to the problem form, click the context menu - configure - related lists

FFind the one that you just defined and move it to the right slushbucket. Save.

And here we go - you have the new related lists, showng tasks, that are related to the related incidents of your problem.

Please Mark Correct AND Helpful. Thanks!

[Vijayr119]

It worked.. Thank you