How to do assignment group using the flow designer.

Challasunil
Tera Expert

Please check below requirement and help me to get configure assignment group in flow designer using script.

Basically, we need to populate using based on the Dot walk

We have when we are submitting CI in RITM. Creating a task, we have a variable which is reference filed through that we have to do Dot Walk 

 

 

Challasunil_0-1672652047534.pngChallasunil_1-1672652174748.png

When we select Lost or Stolen

Selecting assignment group which is kind of hard-core value. This should not be hardcoded; it has to be taken from dynamically from the stolen.item.asset.supportgroup 

 

There is a field called "Supported by" in the asset record which have the assignment group. This I need to populate

 

Challasunil_2-1672652306491.png

 

1 ACCEPTED SOLUTION

shyamkumar VK
Kilo Patron

Hello Sunil,

You need to use Dot walk to get the Support group 

As mentioned "stolen.item.asset.supportgroup " this dot walking should work

Please mark this as helpful and accept as a solution if this resolves your Ask.
Regards,

Shyamkumar

View solution in original post

2 REPLIES 2

OlaN
Giga Sage
Giga Sage

Hi,

What is the issue here?

It seems that you already have the Asset given in a variable in the Catalog item?

Then you should be able to dotwalk from that variable, to the correct assignment group.

All you need to do first, is to get the variables from the Catalog item.

Example below

flow-set-assignment-group-from-variable.png

shyamkumar VK
Kilo Patron

Hello Sunil,

You need to use Dot walk to get the Support group 

As mentioned "stolen.item.asset.supportgroup " this dot walking should work

Please mark this as helpful and accept as a solution if this resolves your Ask.
Regards,

Shyamkumar