How to dot walk OnChange Client Script? Requested for field name is missing when creating an OnChange Client Script under sc_task table?

Gian1
Tera Contributor

We have requirement to create an OnChange client script relating to the requested for field that is under sc_task table.

When I create the script and choose the field name, Requested For field is missing. 

Is it because the requested for field is the field under sc_req_item table?

How do I dotwalk onto another field for onChange client script?

Attached are the images of the  issue the Requested for field under sc_task

 

find_real_file.png

 

find_real_file.png

11 REPLIES 11

Hi,

So we usually don't allow Requested For to change since it's a dot walked field from REQ.

Please discuss this requirement with your customer.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

Are you advising there is no way of automatically changing the location field when Requested user is changed, not even via business rule as mentioned by Musab above?

Hi,

requested_for field is from REQ so why would someone change it on Sc Task form?

That's the primary question.

regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

We have made the requested for field available in the SCTASK level of our request cases.

Musab Rasheed
Tera Sage
Tera Sage

Hello,

If you are fine with my response, Please hit like and mark my response as correct if that helps.

Regards

Please hit like and mark my response as correct if that helps
Regards,
Musab