how to enable authentication for ldap users configured by mid server
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09-13-2017 02:29 PM
Hi All,
I have integrated LDAP with servicenow using mid server. After successful integration, I have tried to login with the LDAP password. But it is giving error "User name or password invalid. To reset your admin password click here. Please note this is different than the credentials used to sign in to the Developer Site".
Can any one let me know is there any other way to that we can use the LDAP credentials to login into servicenow application. We have followed few of the documents, but not helpful.
Thanks,
Vamshi Krishna
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02-27-2018 04:08 PM
If your LDAP server is connected via MID server, you will need an alternate authentication method as the MID server does not support SSL. I have the same setup in my instance as due to security concerns, we did not wish to open up communication to ports 389/443 externally.
For authentication, we activated the Multiple Provider Single Sign-On plugin (com.snc.integration.sso.multi.installer) and configured an identity provider to our ADFS using the MultiSSO_SAML2_Update1 single sign-on script and a SAML 2.0 x509 certificate.
