How to enable autopopulate matching values when start typing

sunil maddheshi · 3 weeks ago

Hello everyone!

I have a catalog item, where I have a reference field which is referring to a custom table, My issue is when i start typing in this field, it is not poping out matching values. Could you please help me, how to make this work> Here are some screenshots and variable attrubute i tried so far.

Ankur Bawiskar · 3 weeks ago

@sunil maddheshi

how many such records are there?

any leading space is there in that text?

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

sunil maddheshi · 3 weeks ago

Hi @VaishnaviK3009 Yes Dispay is true for this field, and data exist in the system and they are active(please see screenshot). There is no ACL issue. I tried with your suggession but still not working

DB1 · 3 weeks ago

Hi @sunil maddheshi

1.Variable Type

Variable Type → Reference
Reference → your custom table

2️. Display field on the referenced table
Go to your custom table and verify:

The field you expect to match while typing (for example u_product)
Display = true
Active records exist
Field is String (not Journal / Choice without text)

If this is wrong → auto‑complete will NEVER show values.

Thanks,
Bhavani Bharathi