How to enable personalize list columns access for users with snc_read_only role

Rajak Shaik
Kilo Contributor

As an snc_read_only user, I would like to personalize the column list on any list screen. Can you please suggest on how it can be achieved.

10 REPLIES 10

I've given 'itil,snc_read_only' in value field. As it was already having 'itil' there.

On which table you want access?

Rajak Shaik
Kilo Contributor

I want access to the personalize columns on all the tables like SCTasks, Incident, PRs etc.

Thank you.

Ashvini Kadus1
Kilo Guru

Hi,

If only snc_read_only role you has then you can not do anything out of it only the way is to create ACLs on particular table or task table so that it will get apply to child of task table. 

To enable users with only that role to access the list view of a table, you must create a series of ACLs.

Procedure

  1. Elevate to the security_admin role.
  2. Create a new ACL with the following settings:
    • Type: ui_page
    • Operation: read
    • Name: {table_name}_list
    • Required role: snc_read_only
  3. On the default read ACL for the table, add snc_external in the Required role list. Create the ACL if it does not exist.
  4. Use these settings to create another ACL:
    • Type: ui_page
    • Operation: read
    • Name: {table_name}
    • Required role: snc_read_only
  5. Use these settings to create another ACL to give the user write access to a field in the table:
    • Type: record
    • Operation: create
    • Name: {table_name} {column_name}
    • Required role: snc_read_only

    Repeat this step for every field that you want to give the user write access to. Use an asterisk * instead of the column name to provide access to all fields at once.

    try using this and even if not helped then you need to remove that role as this role can be assigned to a user with the itil or itil_admin role. The user is granted read-only access to the parts of the Express application that the other role. For example, a user assigned the itil and snc_read_only roles can view incidents, problems, and changes, but cannot create, edit, or delete records.

     

    Please Hit like, Helpful or Correct depending on the impact of the response.

     

    Regards,

    Ashvini Kadus


    www.DxSherpa.com

     

     

Rajak Shaik
Kilo Contributor

Thanks so much for reply..! Let me try that and will confirm.

Thanks Again..!