In the Personalize List column have to hide the Available field eg:- Approval

srisaiteja
Tera Contributor

Screenshot 2025-07-01 at 4.47.15 PM.png

I need to hide the approval field. Please guide me the steps

4 ACCEPTED SOLUTIONS

Chaitanya ILCR
Mega Patron

Hi @srisaiteja 

 

You have to create field level read ACL for that

 

ChaitanyaILCR_0-1751413026349.png

 

Regards 

Chaitanya 

View solution in original post

Masthan Sharif
Tera Guru

Hi @srisaiteja ,

Hope you're doing well!

 

If you would like to hide that field on form level - you can go with UI Policy/Client Script

If you would like to hide the field on both form & list - you can go with a read ACL which will provide view access to a particular role/group

If you would like to restrict access to add this field to list view & hide it from this 'Personalize List Columns' Pop-up, you can create a 'add_to_list' type of ACL (please refer to the attached screenshot).
Please provide more details if your query is still not addressed/answered, thank you!

 

Best Regards,

Sharif

View solution in original post

Ankur Bawiskar
Tera Patron
Tera Patron

@srisaiteja 

2 ways to do this

1) create add_to_list ACL and give role as admin or use advanced script and set answer=false;

OR

2) create field level READ ACL and give proper role or script (Note this will remove field from form as well if ACL evaluates to false)

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

VedS
Mega Guru

Hello @srisaiteja ,

You can elevate role and then create a field Level Read ACL for this.
I had created the same for reassignment count field.
Just replace it with your field name.

Please mark this as "correct" and "helpful" if you feel this answer helped you in anyway.

 

Thanks and Regards,

Ved

VedS_0-1751437959399.png

 



View solution in original post

8 REPLIES 8

Chaitanya ILCR
Mega Patron

Hi @srisaiteja 

 

You have to create field level read ACL for that

 

ChaitanyaILCR_0-1751413026349.png

 

Regards 

Chaitanya 

Thank You @Chaitanya ILCR 

Masthan Sharif
Tera Guru

Hi @srisaiteja ,

Hope you're doing well!

 

If you would like to hide that field on form level - you can go with UI Policy/Client Script

If you would like to hide the field on both form & list - you can go with a read ACL which will provide view access to a particular role/group

If you would like to restrict access to add this field to list view & hide it from this 'Personalize List Columns' Pop-up, you can create a 'add_to_list' type of ACL (please refer to the attached screenshot).
Please provide more details if your query is still not addressed/answered, thank you!

 

Best Regards,

Sharif

Thank You @Masthan Sharif