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‎07-01-2025 03:12 PM
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‎07-01-2025 04:37 PM
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‎07-01-2025 09:48 PM
Hi @srisaiteja ,
Hope you're doing well!
If you would like to hide that field on form level - you can go with UI Policy/Client Script
If you would like to hide the field on both form & list - you can go with a read ACL which will provide view access to a particular role/group
If you would like to restrict access to add this field to list view & hide it from this 'Personalize List Columns' Pop-up, you can create a 'add_to_list' type of ACL (please refer to the attached screenshot).
Please provide more details if your query is still not addressed/answered, thank you!
Best Regards,
Sharif
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‎07-01-2025 10:23 PM
2 ways to do this
1) create add_to_list ACL and give role as admin or use advanced script and set answer=false;
OR
2) create field level READ ACL and give proper role or script (Note this will remove field from form as well if ACL evaluates to false)
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎07-01-2025 11:33 PM
Hello @srisaiteja ,
You can elevate role and then create a field Level Read ACL for this.
I had created the same for reassignment count field.
Just replace it with your field name.
Please mark this as "correct" and "helpful" if you feel this answer helped you in anyway.
Thanks and Regards,
Ved
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‎07-01-2025 04:37 PM
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‎07-02-2025 09:28 AM
Thank You @Chaitanya ILCR
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‎07-01-2025 09:48 PM
Hi @srisaiteja ,
Hope you're doing well!
If you would like to hide that field on form level - you can go with UI Policy/Client Script
If you would like to hide the field on both form & list - you can go with a read ACL which will provide view access to a particular role/group
If you would like to restrict access to add this field to list view & hide it from this 'Personalize List Columns' Pop-up, you can create a 'add_to_list' type of ACL (please refer to the attached screenshot).
Please provide more details if your query is still not addressed/answered, thank you!
Best Regards,
Sharif
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‎07-02-2025 09:28 AM
Thank You @Masthan Sharif