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10-01-2020 10:33 AM
Hi,
Please some one help me on below issue
i updated delivery time in catalog item, but it is not showing while ordering.
Solved! Go to Solution.

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10-02-2020 09:25 AM
If there is an execution plan or workflow associated to it, it will use delivery time from there. Please mark my answer correct if it worked for you
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10-01-2020 10:50 AM
Hi Sironi,
delivery time is shown based on the workflow you attach
It is controlled via the workflow properties. Check the Schedule tab, the Expected time field.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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10-01-2020 10:59 AM
i didn't linked workflow for this catalog item. can't we show Delivery time without workflow?
any suggestions can you please provide.

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10-01-2020 10:50 AM
Do you have a workflow linked to it with a delivery time set
Please mark this response as correct or helpful if it assisted you with your question.
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10-01-2020 10:59 AM
i didn't linked workflow for this catalog item.