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10-01-2020 10:33 AM
Hi,
Please some one help me on below issue
i updated delivery time in catalog item, but it is not showing while ordering.
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10-02-2020 09:25 AM
If there is an execution plan or workflow associated to it, it will use delivery time from there. Please mark my answer correct if it worked for you
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10-01-2020 11:05 AM
Can you check the Execution Plan associated to this catalog item, if there is a delivery time mentioned there
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10-01-2020 12:01 PM

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10-01-2020 01:43 PM
CAn you change the total delivery time to 2 days in the plan and try?
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10-02-2020 07:17 AM
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10-02-2020 07:21 AM
Hi Sironi,
It is always based on either the workflow or the execution plan configuration
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader