How to fix the limitation of end date when adding a delegate?

[Irene M]

Hi everyone!

I am trying to add a delegate however, our system has limitation with the end date. It only allows 60 days for delegates.

How can I fix it? How can I remove the limitation and allow user to add a delegate with indefinite end date?

[Tapish Sharma1 · Accepted solution]

Hi Irene,

There must be some Business rule which is causing this. I dont think this is the OOB behaviour. You must check your business rules.

Go to business rules and in filters you can add -

script contains "End date should be with in 60 days". 

You will get the BR which is causing this

Kindly mark correct/helpful if this answered your query

[Community Alums]

Hi @Irene M ,

There is no OOTB Business rules or client script doing this.

This behavior is by design.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Community Alums]

Hi @Irene M ,

Any update to this ?Any follow-up required? if not

Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep

[dmathur09]

Hi Irene,

This is a customization that has been done in your instance. Kindly check for the business rules on sys_user_delegate table and deactivate it.

Regards,
Deepankar Mathur