How to force cancel change?

omkar2
Giga Contributor

I need to force cancel a change request, is there any script to it & where to run it?

1 ACCEPTED SOLUTION

change.setWorkflow(false); before your update(); statement.




var change = new GlideRecord('change_request');


change.get('<sys_id of change>');


change.setWorkflow(false);


change.state = 4;


change.update();


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13 REPLIES 13

Mike Allen
Mega Sage

I would pick your particular change:



find_real_file.png



Right-click on the header:


find_real_file.png



Change the state to Canceled:


find_real_file.png



And hit update.


Actually I cannot change the state from UI. I think its a broken change. Can you provide a script that can be run in background script?


Thanks.


omkar2
Giga Contributor

Can anyone provide a script that can be run in background script?


var change = new GlideRecord('change_request');


change.get('<sys_id of change>');


change.state = 4;


change.update();