Hello. We currently have four different Checklists we use. We have not created a new one in some time. I tried to create a Checklist recently and am now receiving the following errors: * Template is not a valid JSON Object * Invalid insert Would appr...
Hi AllBased on recipient to assign to assigned TO how to achieve this please suggest
Is it possible for Incidents/ Service Requests to access the “Escalation tab” only after SLA clock crosses in servicenow.Users are escalating ticket even after creation of the ticket.
Hi team, I am facing in problem state, for problem state default value is they given 1 but I gone and check the problem state choices there is no value for 1 but in PDI state moves as we exerted but coming to my company instance the problem state val...
Good day! I have created an incident form with some custom variables, and have mapped one of the custom vars to update the impact variable with an onChange CCSript.Then there is a new response SLA that is triggered for this incident form.So far so go...
We have requirements to Sync Task ,Approval work notes and comments to RITM with FLOW,
In my instance I have two companies having same name but different sys idI need to transfer only active users from one company to another company by transform mapPlease help , how can I achieve this
Hello, In ServiceNow ATF, there are cases where an error occurs when executing the ”Record Insert” step. However, when we run it again after the error occurs, the error sometimes disappears. I have checked in the Test results in ATF the error is "O...
Hi Team, Is the Robust transform map the way forward for data upload in SNOW? In the first glance it seems like a bit complicated with many too elements involved. I also see the data upload from App Engine also creates the same. Is it preferable were...
HI When a user attached a file to a change management ticket, an email was sent to the administrator with the message "The following attachment did not pass security scan". Does this mean that ServiceNow prohibits attaching files that use macros? Or...
We have Kingston. We have articles created in Dev. Update sets don't seem to capture them. What's the best way to get those into Prod? Thanks!
Hello,Record producer submitted within an Order Guide via Service Portal redirects to a page with no information about the submitted requestAfter submitting a record producer with the SC Order Guide widget, the user is redirected to:https://[instance...
Hi, We have order guide containing 20 catalog items with 'n' number of mandatory fields. So we want to save the order guide as draft with empty mandatory fields before checkout which will help requester to gather additional information. Please hel...
To translate our service portal into French I have set the language of my profile to French and have been translating many parts successfully so that when I revert my language settings back to English the words also translate back. However, for this ...
My flow complains about "Scope does not have access to table" . Is there any way to resolve this
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