Hi, I have created a Notification in sysapprover_approval table to approve or reject the RITM. But I could not be able to select the Requested for line manager in the who will receive the notification. The RITM should be approved by Requested for per...
Hello All,I have created one catalogue item and that is not having any fields in it so, when user clicks on that catalogue item in portal it should redirect to the custom table which I have created. Regards,Naresh
I have a field 'approver' which store user name in comma separated. I want when user make any changes in that field 'approver' approvals will be generated based on that field for problem table in flow designer.
Hello Community, I Have a requirement how can I show field info message on a field(customer) based on color of text inside the field. for example, I have customer field of reference type when I select X (option) the color of X changes to red color, a...
Hi Everyone, A contract automatically sets to active if the start date is today or greater than today and if it is approved.The requirement is to skip the approval process, this is done with submit for review button. As soon as a contract is created ...
Dear Community I have a simple requirement to fulfill, but the solution does not seem that simple as thought. The business requested the following:A already approved change request, should revert to the authorization level again, if the planned start...
I am having a custom field to calculate the percentage of an CSAT response(u_caluculated_value - custom field), the recent record in asmt_metric_result table will be having the percentage, previous record percentage will be emptied using the business...
Hello, I am working on the flow where I have to create the six tasks and the ordering is Task-1 and Task-2 should be created parallelly after the closed completion of both the tasks it should create the TASK-3 after the close completion of TASK-3 It ...
I have a new form that users two MVRS fields that each contain 5 questions.How can I pull the value from the MVRS in a report?
Hi ,I want create a report for Number of changes Rescheduled?Thanks in advance
Hi, I am using an onLoad client script and here I'm setting the setSectionDisplay() to true. On Service Portal when I reload the page, the fields under that section are not being displayed and only the section heading is present.Note that the fields...
Hi, I have created a Flow Designer for a Service Catalog and in that I have created a Send Notification activity. I have also created notifications on sysapproval_approver table to approve or reject the RITM. But I am not able to select the notificat...
Hi,Configurations -We are creating an order guide for user onboarding and submitting it when the user gets inserted in the SN by the business rule.Under the Order Guide, I am using multiple Catalog item1. Onboard a User2. Order a new device.3. Office...
I'm wondering if there is a relatively simple way to have the Submit for Review button to bypass sending the approval notification and the approval process and go directly to the Active state. I'm confused as to what's controlling the actions after c...
Hi @Ankur Bawiskar I have a existing email Script where i need to get the value of "Description" and "Requested for" field from RITM table for that purpose i have written a script. var targetObj; if (current.getTableName() == "sysapproval_approve...
